Effective Date: 01 April 2025
At MyGreenDirectory.com, we strive to offer valuable exposure and connection opportunities for sustainable businesses and conscious consumers. Please read our Refund Policy carefully before making any purchase.
Digital Services & No Refund Policy
All listings and services offered on MyGreenDirectory.com are digital products delivered via an online platform. Due to the nature of these services — which provide immediate visibility and access to our digital directory — we do not offer refunds once a listing or service has been purchased and activated.
By completing your purchase, you acknowledge and agree that:
- You are purchasing a non-tangible digital service that is delivered upon payment.
- You waive any right to a “cooling-off” period or withdrawal once your listing has been submitted or goes live.
- You have the option to explore our free listing plan before committing to a paid service.
Exceptions
We may consider refunds in exceptional circumstances, such as:
- Duplicate payments made in error
- Technical errors on our part that prevent your listing from being published or accessed for a sustained period of time
Any such requests must be submitted in writing within 7 days of the transaction.
Modifications & Cancellations
You may cancel or downgrade your listing at any time, but cancellations do not entitle you to a refund of any fees already paid.
You can update or modify your listing content via your account dashboard during your listing term.
Contact Us
If you believe there has been an error in your transaction or you have questions about this policy, please contact us at: